Take Control with Self-Serve Admin Fees

Pharmacy owners now have direct control over their admin fee settings, making it faster and easier to manage costs and optimize checkout fees.

‍

Who Can Use This

‍

• Pharmacy owners with login access

‍

What You Can Adjust

‍

• Admin fee percentage – set the rate that works best for your pharmacy
• Fee cap (maximum fee) – ensure fees stay within a predictable range

‍

Smart Validations & Guidance

‍

• Fee percentage must be between 0% and 100%
• Both fee percentage and fee cap support up to 2 decimal places for precision
• If the fee percentage is 5% or higher without a cap, a helpful warning will appear
  • Suggested maximum: $3, covering most common use cases
• Want to turn off admin fees? Simply set the fee percentage to 0%

‍

Seamless Updates

‍

• Changes take effect instantly and are reflected in Retool
• No extra setup, approvals, or follow-up steps needed

‍

This update empowers pharmacy owners with complete control, transparency, and confidence over their admin fee settings—keeping operations simple and predictable while maximizing value.

‍

‍