Sharing Feedback With Nimble
You can now send feedback directly to the Nimble product team from your dashboard — no phone call needed. Whether something is working great or something isn't, we want to hear it.
1. Overview
The feedback tool lets you submit a bug, share an idea, or tell us how you're feeling about the product. The Nimble team reviews every submission and will update you when something changes.
2. How to Submit Feedback
- Log in to your Pharmacy Dashboard.
- Find the feedback area in your dashboard.
- Pick an emoji that matches how you're feeling — 😊 good, 😐 okay, or 😕 not great.
- A short form opens — fill in the details and hit submit.
- You'll receive a case number right away so you can track what happens next.
3. What Happens After You Submit
- You'll get a case number immediately — keep this handy if you want to reference your submission
- The Nimble team reviews every submission
- You'll see a status update in your dashboard when something changes
- If the team needs more information, you'll hear from us directly
4. Tracking Your Submissions
You can view all of your submitted cases and their current status from the feedback area in your dashboard. Each case shows the current status and any response from the Nimble team.
5. Frequently Asked Questions
What kind of feedback can I submit?
Anything — a bug you spotted, a feature you'd like to see, or general feedback about your experience with Nimble.
How do I know my submission was received?
You'll get a case number right away on screen after you submit.
How long does it take to hear back?
The Nimble team aims to review every submission within one business day. Complex issues may take longer but you'll be kept updated along the way.
Can I submit feedback on behalf of a patient?
No. This form is for pharmacy staff to share feedback about the Nimble product and dashboard.
Can I see all the feedback my pharmacy has submitted?
Yes. All submitted cases are visible in the feedback area of your dashboard along with their current status.