How Do I Issue a Refund Through Nimble?

Refunding Patients on Direct Pay

‍

• Log in to the Nimble Dashboard
• Navigate to “Patient Search” tab

• Search patient and select the patient’s profile
• Scroll down to “Order History” and locate the order to refund 
• Select “refund” on the right-hand side of the page

‍

‍

Not seeing the refund button for an order? Reach out to Support through your Nimble Dashboard for further assitance!