All About: Nimble Messaging
What Is Nimble Messaging?
Nimble Messaging consolidates patient-facing communication into a single, streamlined, and patient privacy-first platform that saves time, reduces phone calls, and improves patient experiences.
Use Cases for Nimble Messaging
Share Updates with Patients
- Share order status updates
- Send receipts to patients
- Notify patients that their RX requires prior authorization
- Let patients know their refill is too early to be filled due to insurance restrictions or because it’s a controlled substance
- Notify patients of order delays
- Give helpful reminders to pick up/ purchase
Send Requests to Patients
- Request patient insurance or government IDs
- Request delivery confirmation statements
Support Patients
- Clarify drug interactions or other clinical information
- Find out what medication dose they’re currently taking
- Check in on how the patient is doing after starting new therapy
- Conduct patient consultations via chat
Send Patient Satisfaction Surveys
