How Do I Send a Chat Message to a Patient?

Navigating to Messaging

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You can find all of your chats by clicking the message bubble in the top right corner of your Nimble Dashboard. From there, you can chat with a patient in an existing thread or start a new one.

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You can also start a new chat through the Patient Search tab — then click “Send a message” under individual profiles.

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Starting a New Messaging Thread

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You can look up patients to create a new chat thread. You can search for patients by:

• Patient name
• Date of birth
• Rx #

You can send:

• Messages
• Photos/ Videos
• PDFs
• Links

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Unread chats will appear with a red dot next to the thread and your total count of unread messages will display on the Nimble Messaging chat icon on your Nimble Dashboard. Simply click the 3 dots near the message to mark as unread.