How to Use the User Management Tool

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Who can use it: Pharmacy owners with username/password login.

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1. Find the Tool

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• Click the profile icon (top right of the dashboard).
  
• Select User Management from the dropdown.
  
• Only owners can access this feature.
  
  

2. View Users

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You’ll see a list of all users in your pharmacy with:

• Name
  
• Email
  
• Role (Owner, Pharmacist, PIC, Technician)
  
• Last login
  
• Status (Active, Awaiting Activation, or Account Locked)
  

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Use the three dots (…) next to a user to manage them.

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3. Add a User

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1. Click Add User.
   
2. Enter the user’s name, email, and role (Pharmacist, PIC, or Technician).
   
   • Owners can only be added by Nimble support.
     
3. Click Submit.
   
   • The new user will receive a verification email.
     
     

4. Update a User

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1. Click the three dots (…) → Update User.
   
2. Edit the name or role (Pharmacist, PIC, or Technician).
   
   • To change a user to Owner, contact Nimble support.
     
     

5. Remove a User

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1. Click the three dots (…) → Remove User.
   
2. Confirm to delete the user.
   
   • Owners cannot be removed.
     
     

6. Reset a Password

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1. Click the three dots (…) → Reset Password.
   
2. A reset email will be sent to the user.
   
3. They’ll click the link, create a new password, and log in.
   
   • The link expires after 24 hours.
     
     

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