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Knowledge BaseNimble Direct Pay
Billing & Direct Pay for Nimble Partner Pharmacies

Billing & Direct Pay for Nimble Partner Pharmacies

Nimble partner pharmacies earn money from NimbleRx in two ways: co-pays paid out daily on business days by direct deposit, and AdRev income paid monthly by check.

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How you get paid

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Income sourceWhat it isHow and when it is paid
Co-paysAll co-pays collected from patients through NimbleRxDirect deposit, daily on business days (Monday–Friday)
AdRev$2 for each completed patient interactionCheck mailed to your pharmacy, monthly

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Cost and credit card fees

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Pharmacies in the AdRev program are paid $2 per patient experience, in exchange for ads shown at the end of the patient checkout experience.

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Credit card fees are:

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FeeRateNotes
Standard processing fee2.98% + 0.40¢Charged on card payments
Stripe fee0.25%Nimble's exclusive rate for its direct relationship with Stripe, the payment provider

Setting up Direct Deposit

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You set up Direct Deposit and Stripe Connect from the Audit Tools tab of your NimbleRx dashboard.

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  1. Log in to your NimbleRx dashboard.
  2. Click the Audit Tools tab.
  3. Open the Payments & Payouts section, which shows the Stripe Connect setup screen.
  4. Click Get Started. You will be redirected to the Stripe website to create your account and enter your pharmacy's information.
  5. Complete every step of the Stripe sign-up. Payouts do not start until sign-up is fully complete.

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Once your account is live, Stripe Connect lets you monitor transactions and payouts, and view detailed receipts on the Nimble dashboard for auditing purposes.

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Before you start, gather the information listed under Set-up requirements below. Nimble asks that you have it ready for your next call with the Nimble team.

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Payout schedule

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Payouts of patient-checkout revenue (the money collected from patients at checkout) go from NimbleRx to your pharmacy's bank account through Stripe. They are sent daily on business days.

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SettingStandard
Clearance period4 business days
Payout frequencyDaily, on business days (Monday–Friday), excluding weekends and holidays

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How timing works

Both clearance and payouts run on business days only. Clearance days and payout days count Monday–Friday and exclude bank holidays. If a transaction is processed on a Saturday or Sunday, "Day 0" for that transaction starts on the following Monday.

What to expect

  • Because payouts are daily, each individual payout is typically smaller than a weekly lump sum would be, and you are paid every business day.
  • The total amount paid out over time is the same. Only the frequency and size of individual payouts differ.

Payout options

  • Prefer a different payout frequency? Contact your Client Partner to discuss alternatives.
  • Want a longer clearance period? Four business days is the minimum, and shorter clearance periods are not available. To use a 7-day clearance instead, ask your Client Partner.

If you have an accounting team

Let them know payouts arrive as daily deposits rather than one weekly lump sum, so their reconciliation process should match a daily cadence.

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If your pharmacy does not fully complete Stripe Direct sign-up, you will not be paid through Nimble. Once sign-up is complete, you will be paid on the regular payout schedule.

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Updating your payout statement descriptor

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  1. Log in to the Stripe Dashboard.
  2. Go to Business Settings under Settings.
  3. Click Edit under Payout statement descriptor.
  4. Enter your new descriptor.
  5. Click Save.

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Rules and limits:

  • Length: 5 to 22 characters for standard descriptors. For US ACH payout (shortened) descriptors, 10 characters or fewer.
  • Characters: Latin characters only.
  • Forbidden symbols: Do not use < > \ ' " or *

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Set-up requirements

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Have the following ready for your next call with the Nimble team.

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Login information

  • Pharmacy email (this becomes your Stripe login)
  • Mobile phone number (used for 2-factor authentication)

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Business information

  • Country
  • Type of business
  • Business structure (only if you select "Sole Proprietor" will you be asked for your SSN; otherwise it is not needed)
  • Legal business name
  • EIN
  • Doing Business As (merchant name)
  • Website URL

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Payout account

  • Bank routing number entered manually, or a bank login to connect the account with Stripe

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Quick answers

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QuestionAnswer
How do I get paid from patients using NimbleRx?Co-pays by daily direct deposit on business days; AdRev income by monthly check.
How much do I pay for NimbleRx?In the AdRev program you are paid $2 per patient experience in exchange for ads at checkout.
What are the credit card fees?2.98% + 0.40¢ standard processing, plus a 0.25% Stripe fee.
Where do I set up Direct Deposit?NimbleRx dashboard, Audit Tools tab.
When are payouts sent?Every business day (Monday–Friday), after a 4-business-day clearance period.
What if a transaction happens on a weekend?Its clearance starts the following Monday.
Can I change my payout frequency or clearance period?Contact your Client Partner. Clearance can't be shorter than 4 business days, but you can opt into 7 days.
What if I don't finish Stripe sign-up?You will not be paid through Nimble until sign-up is complete.