Nimble Connect

Helping Your Pharmacy Talk to Patients the Easy Way

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Running a pharmacy is a lot of work. You have to fill prescriptions, answer questions, and help patients every day. Nimble Connect makes it easier by helping your pharmacy talk to patients automatically — so your team can spend more time helping people in person.

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Why Talking to Patients is Important

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Most patients pick up their medicines quickly, but pharmacies still spend a lot of time calling and sending reminders. If patients don’t get the right information, they might miss a refill or get confused. That can waste time and make patients frustrated.

Patients today want things to be simple. They like getting clear messages, easy ways to refill their prescriptions, and fast answers to their questions. Nimble Connect helps your pharmacy give patients what they want.

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How Nimble Connect Helps

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1. Send Messages at Every Step

Nimble Connect can send messages to patients when:

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• Their prescription is received
  
• Their prescription is ready to pick up
  
• It’s time to refill
  
  

This way, patients always know what’s happening, and your staff get fewer “just checking” calls.

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2. Smart, AI-powered Answers

Nimble Connect can answer common questions automatically, like:

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• “What time are you open?”
• “Is my refill ready?”
• “Can I pick up or get delivery?”
• “Simple health questions”
  
  

Your staff can focus on helping patients with more complicated needs.

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3. Easy Refills Online

Patients get reminders when it’s time to refill, and they can confirm online. They also get:

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• A message when their prescription arrives
• A reminder to pick it up
• Follow-up messages so they stay on track
  
  

This keeps patients happy and on their medicine without extra work for your team.

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Why Pharmacies Love Nimble Connect

Using Nimble Connect can help your pharmacy:

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• Save Time: Less calling and reminding patients.
• Get More Refills: Patients stay on their prescriptions.
• Stay Safe: All messages are HIPAA-compliant to protect patient info.
• Make Patients Happy: Clear messages build trust and loyalty.
  
  

What Makes Nimble Connect Special

• Made for Pharmacies: Messages work the way your pharmacy works.
• Safe and Private: Patient information is protected.
• Helps Patients Stick to Their Medicine: Reminders are sent at the right times.
• All-in-One Tool: No extra apps or complicated setup needed.
  
  

The Bottom Line

Nimble Connect makes it easy to talk to patients, keep them informed, and save time.

Your staff can spend less time on calls and more time helping patients in person — while patients stay happy, healthy, and on track with their prescriptions.

Schedule a Demo today to learn more about what Nimble can do for you, your patients, and your business. 

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