Pharmacy tech conducts cutting-edge point-of-care testing at a local pharmacy.
Industry updates and trends

Exploring Cutting-Edge Avenues of Service for Pharmacy Success

May 14, 2024

As the healthcare ecosystem continues to evolve, pharmacies stand as crucial hubs, providing essential services beyond merely dispensing medications. 

With increasingly advanced technology and higher patient expectations, pharmacies must adapt to remain relevant and enhance their role in patient care. Let’s explore the cutting-edge avenues of service that pharmacies can explore to ensure their success in a rapidly evolving industry.

Providing Virtual Consultations and Telepharmacy Services

Telehealth’s popularity continues to hold even in a post-COVID-19 world and telepharmacy services have emerged as a convenient and accessible option for patients, particularly in remote or underserved areas. 

Through telepharmacy, pharmacists can conduct virtual medication consultations, offer counseling, and even provide prescription refills via secure online platforms or video calls. Embracing telepharmacy not only extends the reach of pharmacy services but also enhances patient engagement and satisfaction.

Participating in Medication Therapy Management (MTM)

Medication therapy management programs involve comprehensive reviews of patients' medications by pharmacists to improve health outcomes and minimize adverse effects. 

By offering MTM services, pharmacies can play a large role in managing chronic conditions, improving medication adherence, and preventing drug-related problems. Leveraging technology for medication reconciliation and monitoring empowers pharmacists to deliver personalized care tailored to individual patient needs. MTM programs also provide a great way for pharmacies to get involved in patient-centered care.

Establishing Point-of-Care Testing Services

Point-of-care testing allows pharmacists to perform rapid diagnostic tests for various health parameters, including blood glucose levels, cholesterol levels, and tests for infectious diseases like COVID-19. 

By offering POCT services, pharmacies can facilitate early detection, monitoring, and management of health conditions which promotes preventive care and improves patient outcomes. Incorporating POCT is convenient for patients and fosters interdisciplinary collaboration with other healthcare providers, while also creating a new revenue stream for pharmacies to depend on.

To succeed in today’s cramped, competitive pharmacy market, independent pharmacies must embrace cutting-edge avenues of service to thrive and excel. By diversifying their offerings beyond traditional dispensing, pharmacies can position themselves as indispensable partners in patient care. If you’re interested in taking your pharmacy into the mobile-first, patient-centered age, chat with a Nimble expert about how we can help.

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