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Industry updates and trends

Independent Pharmacy Trends to Watch in 2024

November 13, 2023

As we step into 2024, our goal is to give our independent pharmacy partners the support and tools they need to get more customers, make more money and save more time. We’re getting ahead of what’s coming by looking at the trends expected to shape the industry in 2024, and we'll also take a closer look at how Nimble is positioned to support our partners with the features launched last year and a new platform on the horizon.

A patient uses their smartphone to get health information. One the phone's screen we see icons for medications, chat, doctor's information, and health stats.

1. Enhanced Digital and Mobile Presence

As digitalization continues to transform the healthcare industry, independent pharmacies will prioritize their digital and mobile presence. This includes user-friendly websites, mobile apps for prescription refills, and online appointment scheduling to cater to tech-savvy patients.

2. Emphasis on Clinical Services

To stay competitive, independent pharmacies are likely to expand their clinical services beyond traditional prescription fulfillment. These may include health screenings, immunizations, medication therapy management (MTM), and chronic disease management. These services not only drive revenue but also enhance the overall patient experience.

A male pharmacist sits at a desk in his lab coat video conferencing with patient from a laptop computer.

3. Telepharmacy Gains Momentum

Telepharmacy is not a new concept, but it's expected to gain significant traction in 2024. With an increasing demand for remote healthcare services, independent pharmacies are likely to incorporate telepharmacy solutions to provide consultations, prescription refills, and medication management via secure online platforms. This trend not only extends the reach of pharmacies but also enhances patient accessibility and convenience.

4. Personalized Medicine and Compounding Services

The demand for personalized medicine is on the rise. Independent pharmacies, known for their flexibility and ability to cater to specific patient needs, are well-positioned to offer customized compounding services. Expect to see a growing focus on compounding unique medications to address individual patient requirements, allergies, and sensitivities.

5. Enhanced Medication Adherence Solutions

Improving medication adherence remains a top priority in healthcare. Independent pharmacies will increasingly invest in innovative solutions to help patients stay on track with their prescribed regimens. This may include automated medication dispensing systems, medication synchronization programs, and mobile apps to provide reminders and monitoring.

6. Data-Driven Decision-Making

Independent pharmacies will increasingly harness data analytics to make informed decisions. Advanced pharmacy management software will be used to analyze patient data, inventory management, and financial performance. These insights can drive efficiency, reduce costs, and improve patient care.

7. Medication Therapy Management (MTM) Expansion

Medication Therapy Management (MTM) services will continue to expand as pharmacies seek to optimize patient health outcomes. In 2024, expect to see independent pharmacies offering more comprehensive MTM programs to help patients better manage complex medication regimens, ultimately reducing hospital readmissions.

A mature-aged pharmacist wear a lab coat tests a woman's blood pressure within a pharmacy setting.

8. Specialty Pharmacy Services

Specialty medications are on the rise, and independent pharmacies are well-positioned to provide specialized care for patients with complex conditions. Expect an increase in the availability of specialty pharmacy services, including proper storage, patient education, and adherence support for these high-cost, high-complexity medications.

9. Collaborative Healthcare Models

Collaboration between independent pharmacies, physicians, and other healthcare providers will become increasingly vital. The focus will be on creating integrated care models that improve patient outcomes and reduce healthcare costs through streamlined information sharing and coordination.

The Nimble Advantage in 2024

Nimble is committed to helping independent pharmacies stay at the forefront of these trends in 2024 and beyond. 

As the future unfolds, independent pharmacies partnering with Nimble are well-prepared to embrace these trends. We're excited to continue this journey together, shaping the future of pharmacy management and ensuring that our partners are at the forefront of innovation.

The new year promises transformation, and Nimble is your dedicated partner, helping you navigate the changes and succeed in the evolving world of independent pharmacies. Stay tuned for more updates!

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